Lucky Nugget Casino Review
- Has been in business over 20 years
- Round the clock customer support
- Has been in business over 20 years
- Round the clock customer support
- Limited promotions on offer
- Could be a wider range of banking options
Finding a new casino can be a little daunting, so it’s always better to play at a site that has quite a reputation. One such casino is Lucky Nugget. Lucky Nugget has been around since the late nineties, so it’s easy to see why they are so trusted. They have a sterling reputation online, so we felt it best to take a look into it ourselves.
Our online casino review team at Veritop decided to jump right on into the thick of things and start playing at Lucky Nugget. We’ve taken a look at the bonuses, contacted the customer support and started playing some of the games. We use our own money and our own time to play here, just so that our users don’t need to. Check out our full review on Lucky Nugget below.
This leads up swiftly along to the bonuses and promotions that are available at Lucky Nugget. When players first sign up as a new customer, they’ll be entitled to a 150% matched deposit bonus up to $200. Yes, it’s not a huge amount of money, and yes, this appears to be the only bonus that they have on their site.
Upon further examination, we discovered that to qualify, there needs to be a minimum of $10 to deposit in order to claim this bonus, and it’ll take a 50x wagering requirement in order to pull out any real money. We feel that this kind of bonus isn’t enough to justify the wagering requirement, nor is it something that players should look to cash in on. If a player did decide to go Lucky Nugget, we would likely advise against the welcome bonus.
Moving onto the loyalty program, Lucky Nugget does a little better here. As you earn and play, you can get levels and unlock unique rewards. It’s actually a rather robust loyalty scheme and will give players a sense of satisfaction and completion, as they can redeem points, cash them in or win prizes depending on where they are in the loyalty program, and how much they have contributed to it.
The first thing we noticed when we started browsing Lucky Nugget Casino was how the site looked like it was at least a few years old. The developers seem to be stuck onto this path of using old web tactics to draw users in. There’s a lot going on with the very first page, so let’s take it slowly throughout the entire experience.
Lucky Nugget has some sort of mythical lion beast on its front page, there’s a couple of trees, a dragon, and a Viking ship. Then there are also a few casino-related items and paraphernalia that top it all off. What the relevance is, we’ll never know. Perhaps the land is a fantasy land where gambling is key? Who knows?
Moving swiftly along, there is something we liked about the design, and that’s how things are laid out just below the main screen. There is a sub menu with a number of the most popular game types, which you can click, which will then update the games below that. For example, clicking on Roulette, gives you all the roulette variations. It’s a nice way of separating games and software without losing any potential punters.
Once you’ve moved past that, the site doesn’t make sense anymore. There are paragraphs of random content that likely aren’t read by anyone, with an obnoxious orange banner between each paragraph, urging people to SIGN UP. This continues on until the bottom of the page where they mention a number of brand names, including a Kahnawake Gaming Commission logo, despite them talking about a Malta Gaming Authority license on their About page. It’s all a little confusing.
The top of the page is a little better and lets players pick between games, promotions, mobile and language. There’s also a section to register and login, and a section for customer care should you run into any problems.
Lucky Nugget puts all its faith into Microgaming. This means that whatever Microgaming doesn’t offer, Lucky Nugget doesn’t have it. This is only really true for live dealer casino games because Microgaming is a rather well-oiled software provider. They also have the likes of Mega Moolah, the world-famous progressive jackpot slot.
Despite them not having live casino games, there are plenty of games to keep all kinds of users enjoying life at Lucky Nugget. There are less than 300 casino games at Lucky Nugget, and this number may be inconsequential to a player, it’s important. Having thousands of games is fine, but it’s a sign that the casino has gone for quantity over quality. But having 300, might seem small by comparison, but it’s a lot more than a player would get at a real casino.
Dividing them up into categories, Lucky Nugget has got a boat load of slots to take part in. If any visitors weren’t at first sure what they were looking for, the chances are exceptionally good they would be able to find them in this list. Some really popular slots exist here, with a mixture of new, features and old-school slots too.
Moving straight into the table games, the two primary ones are blackjack and roulette. Both of these games are extremely popular worldwide, and this goes to show, because there are plenty of variants that you can choose from here. If you like blackjack, then you could have a good hand playing Atlantic City blackjack, Vegas Downtown, European or Double Exposure. The same is try for roulette, where you can play a variety of different games at any given time.
Lucky Nugget also offers some really good progressive slots and video poker too. Unfortunately, that’s it. Players won’t find specialist games like Keno or Baccarat here, there are no live dealer games or scratch cards either.
Online Video Poker
As far as banking is concerned, Lucky Nugget does well in ensuring that most players are looked after. They tend to steer towards cards like VISA, MasterCard and Maestro, all of which need a minimum $10 deposit, but can, under the right circumstances, also be used to withdraw real money winnings. When doing so, these cards can take between 2 and 6 business days for the money to reflect back into an account.
We’d wish that Lucky Nugget had a few updates to their site because they still mention Moneybookers as a method of payment. Today, this company is called Skrill and hasn’t been operating under that name since 2011. Site errors aside, the site does access Neteller, Skrill, EcoCard, and Instadebit. Each of these can be used to deposit and will need a minimum deposit ranging from between $5 and $20.
Withdrawals happen a little faster with ewallets and there’s no difference here. Players can except to get their winnings to reflect in their ewallet accounts just 48 hours from processing. Bear in mind, after a withdrawal is made, the casino needs to spend time processing it, and will then decide, and start the process.
Finally, direct bank transfer is an option that people can use for withdrawals. The reason being is because the money ends up straight into a player’s account and amounts that can be deposited are usually larger. This can take upwards of a week though, so does take time to work.
Security & Support
We’ve noticed that Lucky Nugget puts up a Kahnawake Gaming Commission logo, but is currently licensed by the MGA, as we mentioned earlier. The site is eCOGRA certified thankfully, which means that all of the games undergo strict outside testing to ensure their RNG is fair. They comply with the latest in KYC measures and also offer 128-bit triple layer encryption when using the site through desktop or mobile.
If players are looking to contact anyone at Lucky Nugget, they can do so through an online form that is located on the site. While this is quite similar to an email, there’s also an email option to use should players wish to contact the casino directly. Finally, the site does offer a 24/7 live casino support line where you can chat to people to voice your issues or concerns.
We found it to be quite a nice little addition to have a dedicated section to have your password reset, in case you misplaced it or forgot it. But aside from that, there’s also an FAQ located on the site to help you, should you choose not to contact the site.
Lucky Nugget likes to talk up their mobile game, and in truth, they can. They offer a fully responsive mobile site that works across device, no matter whether you’re running an iPhone, an Android phone or anything else, and the casino also offers an app too. Players can get the app on their device and experience the site in two separate ways.
Players who are accustomed to seeing the site on a desktop will likely feel that the experience is a little better on mobile. Since the casino uses Microgaming casino software, everyone will know that the games are pretty great and can be played no matter what device is in use.
Where we like to land up in reviews is in a place where we can state the problems, the positives and the opinions about an online casino and allow our users to make up their own minds. It’s a difficult thing to do where Lucky Nugget is concerned because they do quite a few things, but don’t do these things the best that we’ve seen.
There aren’t as many games as a lot of online casinos out there, despite being backed by Microgaming. The site offers truly little in terms of bonus and promotion, save for the single welcome bonus, which has a ridiculously high playthrough requirement. There are inconsistencies with the site such as the gambling authority and the payment options that we’ve already highlighted, and to top it all off, the site feels a little nonsensical.
The bottom line then is that we can recommend Lucky Nugget because there is little wrong with it. We feel that as a personal preference, they don’t seem to get too many things completely right when compared to some of the stiffer competition. That’s why it’s hard to recommend it as a top online casino.