Dunder Casino Review
- Many different games to play from multiple providers
- Site is friendly to mobile
- Many different games to play from multiple providers
- Site is friendly to mobile
- No customer support through phone
- Restricted access for a few countries
Dunder Casino is one that has nothing to do with the US version of The Office, despite what some people think. This online casino caters to players from all over and offer a fair and enjoyable welcome bonus. The wagering requirements are achievable too, which makes it a great place to increase your bankroll.
Founded in 2016, Dunder has 3 gaming licenses and offers instant play, mobile games. It’s owned by MT SecureTrade Limited Casinos who are responsible for a number of other online casinos around the world, so you know they are to be trusted. Read this online casino review to get all info needed before signing up.
Signing up at Dunder Casino will net you a nice welcome bonus. We’ve also taken a look into the terms and conditions of the bonus so that you can decide whether or not it’s for you. You’ll get up to $600 as a first deposit bonus, spread out over three different deposit instances. The first is a 200% bonus up to $50, with the second being a 50% bonus up to $150, and the third and final one is a 25% matched bonus up to $400.
With this offer, you’ll get 200 free bonus spins to use on the Book of Dead slot. These spins will be given out to you at a rate of 20 spins per day for the next ten days. In order to qualify for this welcome bonus, you’ll have to deposit a minimum of $20 and be a brand new customer. You’ll also only have 24 hour to play each batch of free spins as they are added to your account.
The main crux of the bonus though, is the playthrough requirement. With the bonus deposit and the free spins, you’ll have a playthrough requirement of 25x. With this, all table games will only count 10% towards the wagering, while slots and other games will count 100%. It’s in your best interested to play on and win at slot machines in this scenario.
Dunder Casino’s site design is pretty straight forward, but you’ll find that as soon as you land there, you’ll be given the welcome bonus right up front. The only option that you have available to you at the top of the menu is to check out the games. You can also sign up and login, but if you’re a new customer, you’ll be able to do that on the bonus too.
The site really does give you a holiday vibe throughout and clicking on games gives you a classic menu where you can find and select from hundreds and hundreds of games. The main page will give you information about the casino, what it offers and what’s there to play. They talk about having a safe and secure gaming environment, allowing people to ask questions and make payments.
There’s a step by step process on the main page where you’ll be able to sign up and claim your bonus, and in the footer, they link to a bunch of gambling awareness programs as well as a few links throughout the site. The site can be a little frustrating when you’re trying to access information at the bottom of the page, because when you’re on the games, the page keeps reloading games, so it feels like it never reaches the end.
Leading us towards the promised land with its games, Dunder has a bunch of games from a bunch of providers, putting stock in the fact that you’ll never get bored playing these online casino games. The site has over 1,600 different games that you can play from software providers such as Microgaming, Play n Go, QuickSpin, Evolution Gaming and BetSoft.
Having all of those providers, and one in particular, means that you’ll get access to some huge progressive jackpots such as Mega Moolah, a jackpot that can pay out up to $3 million at a time. In addition to that, the jackpot value at Dunder is sitting around $14 million at the time of writing. That’s money that will come to you, the players.
Instead of sorting out the games the way most online casinos do, with Dunder, things are a little different. If you’re looking for something particular like Keno, then you may not find it immediately, but with something more popular, it’ll be easily available to you. There are categories on the site such as Expanding Wilds, Sticky Wilds, Stacked Wilds, Falling Symbols and Special Reels. These all have a bunch of different games that apply to the category within them.
For more popular things like Video Poker and Blackjack, those are pretty evident and displayed prominently at the forefront of the gaming page. Clicking on the Blackjack page will send you through to the subcategory and will give you the option of playing a few different variations of the game, such as Multi Hand, Single Deck and Live Blackjack too.
Of course, if you don’t quite know what you’re planning to play, then you should take a look at some of the newer games, or even the recommended games. You’ll find crowd-pleasing favorites such as Book of Dead, Starburst and Wolf Gold.
Online Video Poker
Dunder Casino has a fair amount of payment options but is still lacking a couple when compared to some of the other top online casinos out there. It accepts the most comment deposit methods through VISA and MasterCard, some ewallets like Skrill and Neteller, and a few others like EcoPayZ and Paysafecard. All of these deposit options have a minimum deposit of $20, and most of them will have the money deposited into your account instantly.
The payouts are Dunder Casino are the same because you can get quick turnaround with most of the same methods. In fact, if you’re using a standard debit card, you’ll likely receive your payment within 3-7 business days, and choosing any other option will give you results with 72 hours.
What you’re waiting for in most cases is for Dunder Casino to approve the withdrawal after you’ve won a stack of real money. This isn’t because they are trying not to pay out to you, but it’s so that they can get all the ducks in a row on their side. This can usually take up to 48 hours to clear a payment, adding to the withdrawal time your method takes. The minimum withdrawal here is $20 too, and maximum withdrawal sites at $5,000.
Security & Support
Dunder Casino has got tripled layered SSL encryption and protects against many of the standards things that most casinos are secure against. That’s great, and we’re more than happy to commend them for taking customer information seriously. Since it’s operational start up in 2016, Dunder has been able to get both the MGA and the UKGC authorities on board to promote them as a secure and trustworthy casino.
They also seem to take gambling addiction seriously and has links to IBAS, the Independent Betting Adjudication Service, the European Online Dispute Resolution form, GamStop, Gamble Away, GamCare and Gamblers Anonymous.
Dunder does offer its users a way to speak to customer service without having to dodge any automated processes or feel like you’re not getting through to their staff. You can contact them via email if you’re able to send through a quick message, time permitting, or you can chat to them for 14 hours each day, 9am to 11pm, and speak to a live customer representative. While it’s just not as good as having 24 support, it’s still something.
Once you do manage to scroll to the bottom of the screen, clicking on the Help button will put you into contact with both forms of communication, as well as link you to a comprehensive FAQ. It seems a little hidden away to us, but at least it’s something that’s there and you can clearly see they’ve put a bit of effort into it.
Dunder Casino has a nice mobile casino option. When you do open the site on your mobile, you’ll be presented with a very similar page, except you’ll have your menu options on the bottom of the screen. There, you’ll be able to choose games, and search for them, but also have full access to the hamburger menu which can get you where you need to go.
The site caters well to mobile and of the 1,600 plus games, a large amount of them cater to mobile, giving players the control they want in a smartphone or tablet. The games have also been adapted to fit mobile, so will likely use less data and work quickly on your smartphone, no matter how old it is. We’d always recommend going mobile first, purely because of that.
There is no mobile app for Dunder, as the site is mobile responsive. That means that site will automatically adjust to your phone’s screen size, and beyond that, there’s no wasted real estate on the screen.
With the amazing selection of games, and a decent array of payment options, we felt that Dunder Casino offers a good option to a lot of players. While they do restrict some countries and limit the number of bonuses they give, we still feel that the sites, games and everything else works well.
It would be great if they would support their customer base through phone too, so that you could call in if there are any immediate issues with payments or withdrawals, but the live chat is quite quick to respond.