Casiplay Casino Casino Review
- Bright, exciting & thoughtful design
- All games can be played for free
- Fast payments and multiple currencies
- Very secure casino
- Bright, exciting and well laid out site.
- Excellent selection of slot games on offer.
- Instant processing and withdrawal of payment.
- Strong security and support.
- Poor selection of table games.
- No phone number for customer services.
There’s lots to like about CASIPLAY casino. Many deposit and bonus options are available, and cashout is quick and free, a definite bonus for players. CASIPLAY casino promotes fairness, security and privacy. It is fully licensed under the Malta Gambling Authority while offering unrivalled customer support. Lovers of slot games and spins will feel at home here, and the casino is mobile compatible. Most games are freeplay, so players are welcome to try before buying. We particularly like this casino’s attitude towards responsible and underage gambling. Many other online casinos don’t adopt this, allowing inexperienced users to deposit at will. Discover our online casino reviews.
Yes, we would say it is. CASIPLAY Casino uses a bold yet fun theme that’s clearly had a lot of thought put into it. Banners, in particular, are well laid out and animated. The navigation is very clear, and a feature we particularly like is the floating live chat button. This provides easy access for players requiring urgent assistance. We like the fact that developer logos have been included at the bottom of the page. Not many online casinos actually include them there. Similarly, the footer is well organised, with payment options clearly displayed. The lengthy paragraph about licensing and regulation should be removed. Standard users tend not to read this, so it would be better located on a secondary page. It’s good that each page on the site has been individually designed. Many casino sites utilise a unique homepage, followed by a series of templated pages.
When moving onto the main casino page, the first thing that greets us is a banner which spins around, followed by the primary gaming category links underneath, like slots. On review, this is slightly unusual and would be better positioned at the top of the page. Nevertheless, they are clear and easy to understand. Similarly, we think the size and positioning of the search bar is unusual. Aside from this, the fact that players can load game thumbnail links at their will is a definite bonus, rather than having to scroll through game upon game.
One extra improvement that could be made across the site would be to check for placeholders which contained no content. We found several of these time after time, and they don’t inspire a great first impression, so the site should definitely review this.
Games at CASIPLAY casino can be filtered by features, new or all games. The main strength of this casino is the number of slot games on offer- with great wagering requirements and bonuses on games like Starburst – ideal for lovers of spins! We were impressed by just how many of these slots games were ‘new’ to the site, like Starburst, plus, there were some very nice categories, some which we’ve never even seen before. There was a good selection of classic and well-known games from a wide range of categories. While most games are to be played for cash or requiring a deposit, many were available to play for free – a definite bonus and welcome addition for more reluctant players. There were also a handful of table games to play, with 25 games available in total. There is opportunity for spins with roulette games, and blackjack is on offer as well. However, there was only one game of baccarat on offer, so this casino could definitely work on adding extra games to this category. A scratch card category existed, which has 22 games available for play. Here, the themes are very interesting, such as X&O, Cash Farm, and even a Royal Wedding game! A VIP programme is available for players who are loyal to the site, with the chance to play different games and earn points.
A big bonus of CASIPLAY casino is the number of payment methods to choose from for both deposit and withdrawal of winnings. There are 19 in total, including SKRILL. Apart from one method, which was Interac, that takes up to 24 hours to process, all the others had instant processing time. This is good news, as many casinos use payment methods that can take many extra days to process money. Additionally, most of them offered instant withdrawal, with others taking up to six days. We really liked the fact that many different types of currency were supported and accepted at this casino.
Security & Support
The casino offers exceptional customer support. So much so that the company has its own mantra that ‘customers are really everything’, the first letter of each word making the word ‘care’. In other words, the staff at CASIPLAY casino really do enjoy giving customers the VIP treatment! Customers benefit from a professional customer support team which is available between 8am, and 12am, 7 days a week. Live chat and email support is available, which is a definite bonus for a customer needing urgent help. For example, if a customer is unable to get spins working on a roulette table, can’t make a deposit or just want to review wagering requirements for a particular game. Customers are even free to upload documents securely by a document uploader, saving them the hassle of having to go back and forth over email.
Can I Play on the go at CASIPLAY Casino?
CASIPLAY Casino is fully mobile. This is something they are particularly proud of, and even advertise the fact on their homepage. In other words, if a participant is commuting, or even eating dinner at work, and spins of the roulette wheel or Starburst slots seem appealing at that time, then there’s nothing going to stop them!
How does CASIPLAY Compare to Other Online Casino Reviews?
Despite being a new online casino, which only went live last year, CASIPLAY Casino has its fair share of positives. The design, in particular, is bright, exciting and well laid out, and doesn’t fail to make new players feel welcome. The site itself is easy to use, with live chat just one click away. We love the fact that the content isn’t packed in tightly, and there is plenty of breathing space, which is a rarity as far as online casinos go.
CASIPLAY casino is best for slot players, thanks to the massive variety of slots on offer, with plenty of opportunity for spins. We really like that many games are available for free as well. Something which isn’t always on offer at the average online casino, and is a definite bonus of this casino. Particularly if a player doesn’t want to make a deposit right away, or lack knowledge about wagering.
There are plentiful options for payment and deposit, many of which apply instant processing and withdrawals, and are free. There are lots of different currencies to play with as well. Security and support are robust, and the casino works on mobile and desktop.
We also like the four welcome bonuses on offer which new users can take advantage of when they sign up. Plus, the fact the site runs a VIP program for its most loyal players.
Aside from the good points, there are some areas that the casino could improve on. Although overall, the casino is very well designed. However, there are a couple of improvements that we feel could be made in this area. The footer contains lengthy sentences about licensing and regulation. In reality, the average user is probably unlikely to read this. So this could be repositioned, perhaps on the terms and conditions page. Occasionally, links on the site don’t work, or placeholders exist in random places. The location of key navigation and search bars also need to be taken into account and perhaps reconsidered.
Despite having a good selection of slot games, other gaming categories aren’t quite as strong. The choice of table games, in particular, is lacking. Aside from blackjack and roulette, there is little else to play. A similar situation exists for the scratch card game categories. So, this casino needs to consider introducing some new games.
No contact number was listed for customer support. Suggesting that users are restricted to live chat or email help. CASIPLAY casino should consider adding this, so users needing urgent help during gameplay can access it.