21 Casino Review
- Good range of gaming categories
- Mainly instant payment processing
- Friendly & fast customer help
- Good range of mobile games
- Games load fullscreen
- Very good selection of slots
- E-Wallets process quickly
- Commitment to responsible gambling
- No sportsbook or bingo
- Runs on Flash
As part of the larger White Hat gaming group, 21 Casino launched back in 2015 and has gone from strength to strength ever since. It now offers a mammoth library of games, including some which are incredibly popular – with people wagering all around the world – not just 21 Casino UK. Considering it’s licensed by both the Malta Gaming Authority and the UK Gambling Commission, it’s a safe online casino to game at. Plus, considering the favourable welcome bonus offered, there’s really no reason not to give it a try! Find out more in this newest addition to our online casino reviews – 21 Casino Review.
Looking at Design
We Begin Our 21 Casino Review by Looking at Design – Something this Casino is Getting Right
We love the high-class, royal theme that 21 Casino makes use of. This is particularly conveyed by the rich dark blue and gold colours that apply throughout, as well as logo and imagery featuring hints to royalty.
On review, the homepage is well balanced with plenty of free space but not too much text. The navigation is easy to use, while categories are clearly separated, and the login and sign up buttons are well distinguished.
As we move to the games page, it’s clear that game types are well separated using the categories across the top of the page. The first two are dedicated to top games and new games.
Following this are the main categories, including slots, jackpot games, the live casino (including roulette), table games and other games. It’s also possible to look for games by a certain provider, while the search bar at the top of the site enables users to look for something specific – a definite bonus.
Gaming thumbnails are of different sizes on the site to perhaps emphasize more popular games. On clicking, games load full screen, which is yet another good bonus of playing here. However, users must have an account to access them.
We’re disappointed that there’s no filtering for games. Considering some categories like slots are absolutely packed out, this is definitely needed. This page is far too long to scroll through, and it’s super irritating there’s no mechanism to scroll back to the top of the page on reaching the end.
Something else we weren’t keen on was the lack of categorization. Fortunately, when we reviewed the promotions page, we found it clear and well laid out. A welcome change from other sites!
1,000s of Games from Top Providers Means Players Will Never be Short of Choice at 21 Casino
New games are always being released at 21 Casino, so users are guaranteed to always find something they like – another bonus of playing here. This is particularly the case for slot games in which players are welcome to come and play one of many different themes which apply.
Table games are provided by some of the top software providers in the industry, including Netent and Microgaming. Again, there is plenty on offer and the website perhaps offers one of the best ranges of slot options we’ve ever seen. For lovers of spins, there’s baccarat. Or for table game fans, there are roulette, poker, blackjack, and dice games with great options to win. Just be sure to make use of 21 Casino free spins.
A sizable live casino offering is also available to bet on, provided by Pragmatic Play and Netent. Games like Deal or No Deal Live, Football Studio, and Ultimate Texas Hold’Em can be found here. Be sure to give it a visit, and make use of the 21 Casino promo code that’s advertised.
There’s also a range of over twenty five jackpot slots on offer, including Fruit Fiesta and Mega Moolah ISIS. Another good bonus of playing at this casino.
- Online Slots
- Online Blackjack
- Online Video Poker
- Live Casino Games
Deposit & Withdrawal
At 21 Casino, there’s No Shortage of Ways to Pay. Deposit & Withdrawal is Quick & Free!
Deposit and withdrawal methods include e-wallet, debit cards, and Apple Pay, which are all free – bonus!
Making a deposit is easy. Players simply need to click the balance at the top of the screen, then make a deposit to their funds of min £10 cash at the cashier. Users can also apply their bonuses or offers here. For example, the 21 Casino no deposit bonus. Once a min deposit has been made, payments then process straight away into the user’s funds, which can then be used for wagering.
In terms of withdrawal, it’s necessary to apply at least min £10 cash in account funds. If someone’s in a hurry, they should use an e-wallet.
PayPal, Skrill, and NETELLER all process within 24 hours max, while wire transfer takes up to 3 days max. For those in less of a rush, consider Trustly which processes payments within four days. There’s also debit cards which take between two and five days to process.
As an extra bonus, no payment methods charge a fee.
With Strong Support, Full Licensing & Regulation, Players Will Feel Safe at 21 Casino
21 Casino is fully licensed in Sweden, Curacao and the UK. This is a strong bonus, as regulatory bodies existing there only issue licenses to trustworthy online casinos. Furthermore, this online casino fully complies with responsible gaming and gambling regulations.
Other bonuses for players include the fact their data is always kept safe when wagering, and they are playing safe games as well.
Support at the casino is good. It’s particularly impressive that in one case where customer service was contacted, it took less than ten minutes for a response, even during busy hours. This is certainly a welcome change, compared to other casinos.
Support agents can be reached via live chat, email or telephone and they have been described as being effective, quick and good natured. The downside is that they’re only available during office hours of 9 am until 9pm.
Thanks to a Mobile Friendly & Fast 21 Casino Site, Playing on the Go has Never Been Easier
Although the casino isn’t yet available as an app, it’s still fully accessible for gambling with a mobile browser which is a bonus. On mobile, it’s reported as being able to run quickly and the animation and graphics are superb.
There are over 500 mobile friendly games to win on, with priority given to slots, with 458 games in total for that category and more being added each day. There are 37 titles of table games to choose from, as well as various card and dealer games like blackjack. All of these are provided by Evolution Gaming.
In terms of the most popular live games, blackjack and roulette come out at number one. To play games or spins on the go, players will need an up to date version of Android to ensure games work properly.
21 Casino – Better than Many Online Casino Reviews, but with Some Room for Improvement
For the most part, 21 Casino is perhaps one of the best places to bet as confirmed by our review, which highlights the many bonuses of the website and software.
The design of the casino is brilliant, with eye-catching graphics, well-balanced pages and an easy to use navigation system. All games are clearly categorised, the casino has a search feature and live chat is accessible at the bottom of the page.
In terms of games, there’s lots of choice with new games added every week which is a strong bonus. Slots and spins in particular is a sizable category with loads of themes on offer. Players can also choose a range of table and live games, all from a wide range of top developers in the industry. Plus with the 21 Casino bonus, there’s no real reason not to give it a try.
Most forms of payment process quickly and there are many ways to make deposits and withdrawals. Additionally, there are no fees either.
Security is strong, with the casino being fully licensed and regulated, and the casino showing a commitment to responsible gaming. Customer support has been praised for its speed of help, along with its friendly agents.
The mobile casino offers a good choice of games and works effectively in any mobile browser which is another great bonus of playing here.
Aside from the positives, there are things which 21 Casino could do to become even better. Firstly, the usability of the casino could be improved by allowing users to play games without having to sign up. Having to do this may put some players off, who may opt to use another casino with quicker and easier access.
Something else which could be added to make the site better is a ‘scroll up’ button at the bottom of some pages. Considering on the Slots page there are around 500 games, it’s annoying to reach the bottom of the page only to have to manually scroll to the top again.
There’s also no filtering for larger categories which creates confusion for certain players when trying to find a specific game.
While the gaming category is strong overall, 21 Casino could consider adding a sportsbook and bingo category to it so as to attract a larger market. Payment is also mainly good, although for some players, they’re unlikely to use debit or credit cards to deposit or withdraw, considering just how long the processing spins out.
On closer review, 21 Casino should consider extending the office hours for its customer support department. Closing at 9 pm is unhelpful for the many players who want to play beyond this. The mobile casino is good. But to make it even better, the casino should consider introducing a free mobile app.